How do I return an item?
Always check the contents of your shipment in the presence of the person delivering the merchandise. Should any damage occur, immediately notify UPS so that all the steps necessary will be taken to insure a prompt replacement of any damaged goods. Notify JDA'S customer service department for instructions on returning damaged goods. JDA is not responsible if notification is not given within 5 days of receipt.
JDA products are warranted to be free from defects in materials and workmanship for 30 days from original date of purchase. Any warranty is limited to repair or replacement of item or items, up to the original purchase price of said item(s). The item should be returned tot he place of purchase, accompanied by the original invoice. This warranty does not apply to any product damaged in transit, from accident, misuse or abuse.